Amalgamated Cash Services has the solution for minamizing downtime caused from minor ATM repairs.
ACS's First-Line maintenance provides the service to process and fix immediate operational faults such as cash and card reader jams. First-Line faults cover approximately 80% of all ATM problems and can usually be rectified within 20 minutes of an ACS technicians arrival on site, thus ensuring minimal disruption to the business.
Service calls are available 7 days a week between the hours of 7:00 am and 11:00pm.
For best practice risk management ACS recommends that sole access to your ATM safe should be provided by an appropriate service company. ACS can provide all in-vault First Line Recovery Maintenance and provide access and an armed guard for all Second Line Maintenance (parts and technical failures).
Removing staff access to the cash inside your ATM significantly reduces the risk of your business being involved in an armed robbery where staff or management can be forced to give access to cash held within your ATM.
ACS recommends that you maintain a second line parts and service agreement with the ATM supplier or manufacturer to cover major hardware and technical failures.
Contact us to enquire about our ATM repairs and maintenance services.